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COVID-19

Information

COVID-19

If you're experiencing fever, shortness of breath, nausea, vomiting and/or diarrhea, call the COVID-19 hotline 706-721-1852.

706-721-1852
Current AU Health Statistics

  • COVID-19

telephone icon Call the AU Health hotline at 706-721-1852 to schedule a test.

telephone icon Call the AU Health hotline at 706-721-1852 to schedule a test.

Important Information

Your health and safety are our highest priority. To protect our community, all patients and support persons must wear a face covering over the nose and mouth upon entry to our facilities. We ask patrons wear their own masks. Wearing a disposable or cloth mask from home in public areas at all times is the safest approach.

We ask each patient only bring one support person to their visit at our outpatient facilities including our care centers and other ambulatory clinics. We also welcome one family member or support person to accompany a patient in the hospital. Siblings/children should not come to clinic appointments and may not visit a patient in the hospital.

Two primary caregivers may be with a child in the children's hospital for ambulatory, surgical, or hospitalizations. Siblings/children may not come to the children's hospital to see a patient.

Should you be tested for COVID-19 if you have been exposed?

If you have been exposed to someone with COVID-19, you don’t have to be tested right away. Instead, quarantine yourself for 14 days and monitor your symptoms.

If you have questions, call the AU Health hotline at 706-721-1852.

What are the symptoms of COVID-19?

Symptoms reported for COVID-19 are similar to influenza and have included mild to severe respiratory illness with fever, cough, and shortness of breath. Other symptoms include body aches, nausea, diarrhea, loss of taste and smell, or even the feeling of passing out.

telephone icon Call the AU Health hotline at 706-721-1852 to schedule a test.

Under typical circumstances, AU Health welcomes family and guests 24/7. Our patient- and family-centered practices recognize that family/support individuals are stewards of patient safety and are integral to healing. The COVID-19 pandemic has been difficult for all of us, and while we continue to support patient- and family- centered care, during this time, we must be cautious in preventing the spread of COVID-19. Please review these safe practices. Thank you for partnering with us to keep everyone safe.

Screening

  • Upon entry, all patients and family members/support persons are asked several questions as part of our screening process. After screening, you will receive a sticker to wear.
  • You must wear a face covering over nose and mouth in our facility. If coming in for surgery, patients receive a cone mask.

Emergency Department:

  • Patients may have a support person with them when placed in the exam room. Given limited spacing in the waiting area, and the inability to social distance effectively, support persons must wait outside of ED until patient is in the exam room.

Seeing Your Patient

While at AU Health, ONE family member/support person may be with patient (exception: Covid units). Please,

  • wear sticker indicating you have been screened;
  • remain in patient's room with minimal movement throughout hospital;
  • If after 8:30 pm, family member/support person receives photo Identification Badge.
  • Children may not visit inpatients.

While at CHOG, TWO primary caregivers/support persons may be with the pediatric patient. Names of these two caregivers are listed with the nurse and may not be changed out. For NICU, only one primary caregiver may be at the bedside at a time. 

  • Support persons receive an authorized blue card upon admission to the unit. This card is presented to the CHOG information desk in the lobby in order to receive a blue armband. This armband must be worn for entry to the unit.
  • Children may not visit inpatients.

Safety Precautions

  • If you are not feeling well, stay home!
  • Wash hands with soap and water or use hand sanitizer;
  • Sneeze or cough into a tissue and throw it away or use 'Superman technique' by coughing in bended elbow;
  • Keep face covering on and don't touch face;
  • Social distance when around others.

Helpful Tips

  • When not here, set up virtual contacts with patient. Staff can help!
  • Identify one individual as key contact to communicate with care team and family.
  • Sign up for the secure VIP portal (Virtually Informed Patient) for provider
    messaging, provider notes, pathology and radiology reports, medications, and discharge reports. For more information, call 706-446-0024.
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