How to become a Patient Advisor
All Patient Advisor applicants are required to complete the application process.
Augusta University Health has partnered with patients and family members as advisors since 1993 with the development of our Children's Hospital of Georgia. Parents participated on design teams and made an impact on designing hospital services. The CMC Family Advisory Council continues to meet monthly to discuss improvement opportunities and new potential services to benefit patients and families. The CMC Children’s Advisory Council (Kids ART) was created in 1996 and enthusiastically collaborates with hospital staff to address specific concerns and offer input into new program opportunities. Medical Center at Augusta University Partners was developed in 2002 to provide a mechanism for adult patients and families to share their experiences and improve services. For all three of these hospital groups, patients/families are recommended by health care professionals for participation and any patient/family member may also submit an application if interested.
Our Augusta University Health Advisory Councils partner with health care professionals in the planning, delivery and evaluation of our hospital and clinic environment by drawing on personal experiences to help make the Augusta University Health a better place for all families.
- To serve as advocates for providing expert Patient- and Family-Centered Care in an environment that promotes healing, ensures dignity and instills trust.
- To incorporate the input of patients and family members who receive treatment in the hospital and clinics and to advise employees and administration of specific areas of interest.
- To keep the integrity of the patient and family as the focal point of our health system.
- To be viewed as a positive reinforcement of the Patient- and Family-Centered Care concept.
- To build partnerships with health care professionals based on mutual respect and open communication.
- To participate in facility design, quality improvement and program development.
- To support the hospital and clinics in their process improvement projects.
New advisors are recruited annually although at any given time, a new advisor may submit an application to join the Council. The general membership for the advisory councils shall consist of patients, parents, family members and guardians of those who use or have the services of Augusta University Health. The councils strive to achieve representation from all populations served, including representatives from a wide variety of specialties as well as geographic areas with respect to cultural diversity.