How to obtain Medical Records
Our Health Information Management Services Department
is the appropriate avenue for obtaining medical records.
Their contact information is below:
MCG Health, Inc. dba AU Medical Center
Health Information Management Services
1120 15th Street, BPM–120
Augusta, GA 30912-5400
Documents that will need to be completed to request medical records:
Frequently asked questions:
- Can I come to HIMS to get copies of my medical record?
Yes. HIMS Release of Information Services can provide copies for most walk-in requests.
- Where do I come to pick up my records and during what hours?
Medical Office Building Mezzanine
There is a service window just around the corner from the main elevators.
The section is open from 8 am – 4:30 pm week days (excluding holidays).
- How long will I have to wait?
This depends on the amount of information and how old the records are that you are requesting.
For a recent visit standard document set, the wait should be less than 30 minutes.
- What is the cost?
The cost is based on Georgia Law and is updated annually. A fee schedule is available upon request.
- What is included in the standard document set?
Report of History and Physical Exam
Test Results (Lab, Radiology, Cardiology, etc)