Prior to Departure from Home Country
1. Call Medical Center at Augusta University International Patient Office at (706) 840-2829 at least one week prior to your scheduled appointment date.
- Verify approvals for payment arrangements
- Communicate travel itinerary (airline, flight #’s, arrival dates, etc.)
- Specify any special needs for lodging in Augusta
- Identify any special ground transportation needs
- Communicate any other special needs
- Verify date, time and location of appointment
- Specify primary language and dialect
- Verify that the information packet was received
- Share a list of your current medications
2. Make reservations for lodging in Augusta. The International Patient Office can assist with this, but the patient
or the patient’s family is responsible for lodging.
3. Make reservations for ground transportation in Augusta. The International Patient Office can assist you, but
the patient or the patient’s family is responsible for ground transportation.
Day of Arrival at Medical Center at Augusta University
1. Please do not arrive at the Medical Center until the day of your scheduled appointment.
2. Park in the Medical Center Parking Deck off of 15th Street across from Econo Lodge (see map in information packet)
3. Enter through the West Entrance doors and check-in at the reception desk. You will be greeted by a member of the International Patient Office and escorted to your appointment.
4. Bring your passport, visa and any medical records you have in your possession.
Should you need to contact the Medical Center at Augusta University at any time please call the International Patient Office at (706) 721-9303 or email firstname.lastname@example.org. Normal business hours are Monday thru Friday 8:00 a.m. to 5:00 p.m.