Patient-Centered Medical Home

Family Medicine is recognized as a Patient Centered Medical Home by the National Committee for Quality Assurance (NCQA).

What is the National Committee for Quality Assurance (NCQA)?
The NCQA is a private organization dedicated to improving health care quality.

What is PCMH?
Patient Centered Medical Home is a health care setting that improves partnerships between patients and their personal physician(s), and, when appropriate, the patient’s family. This concept includes accessible, continuous, comprehensive, family-centered, coordinated, compassionate and culturally effective care.

There are nine standards, including 10 must-pass elements, which can result in one of three levels of recognition. The standards are:

  • Access and communication
  • Patient tracking and registry functions
  • Care management
  • Patient self-management and support
  • Electronic prescribing
  • Test tracking
  • Referral tracking
  • Performance reporting and improvement
  • advanced electronic communication